Return policy.
30-Day Return Period: We want you to be fully satisfied with every item you purchase from us. If you are not pleased with your purchase, you may return the item within 30 days of the original purchase date for a full refund.
Conditions for Return:
Proof of Purchase: Please present the original receipt for all returns and exchanges.
Item Condition: Returned items must be in new or unused condition, with all original tags and packaging intact.
Exclusions: Certain items may not be eligible for return, including but not limited to opened software, perishable goods, and customized items.
Refunds: Refunds will be issued in the same form of payment originally used for purchase. If the item was a gift, you'll receive a store credit for the amount of the returned item.
Defective Items: In case of defective or damaged goods, please inform us immediately for assistance.
Processing Time: Refunds are typically processed within 7-10 business days of receiving the return.
Note: This policy is subject to change at the discretion of Erde. For more detailed information or inquiries, please contact our customer service team or visit our website.
Privacy policy.
1. Introduction
Welcome to Erdé. We are committed to protecting the privacy and security of our customers and website visitors. This policy outlines how we collect, use, store, and protect your personal information.
2. Information We Collect
We may collect personal information such as your name, email address, postal address, phone number, and payment information when you use our website, make a purchase, or interact with us.
3. How We Use Your Information
Your information is used to process transactions, provide customer service, improve our website and services, and communicate with you about our products, services, and promotional offers.
4. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services (e.g., payment processing), comply with legal requirements, or protect our rights and property. We do not share your mobile phone information with any outside party for any reason, including marketing purposes.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including secure servers and encrypted data transmissions.
6. Your Rights
You have the right to access, correct, or delete your personal information. Please contact us if you wish to exercise these rights.
7. Changes to Our Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon their posting on the website.
8. Contact Us
If you have any questions or concerns about our privacy policy, please contact us.